Privacy PolicyLast Updated: February 23, 2026 1st Step University Child Care (“Company,” “we,” “us,” or “our”) operates the website located at www.firststepuniversitychildcare.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use the Site, contact us, or enroll your child in our programs. By using the Site, you agree to the terms of this Privacy Policy.
Information We Collect We may collect the following types of information when you contact us, request information, or use our services:
Contact information: Name, email address, phone number, and mailing address.
Child enrollment information: Child’s name, age, date of birth, emergency contact information, authorized pick-up persons, health or allergy information you choose to provide on enrollment forms.
Communication information: Messages you send through online forms, email, or by phone.
Usage and device information: IP address, browser type, pages visited, and the date and time of visits, typically collected through cookies or similar technologies.
We do not knowingly collect personal information directly from children under 13 through the Site. Parents or legal guardians must provide any information about their children.
How We Use Information We may use the information we collect for the following purposes:
To respond to inquiries, tour requests, and other communications.
To provide childcare and early education services, including enrollment, billing, and parent communication.
To maintain records required by Texas state licensing and other applicable regulations.
To operate, maintain, and improve the Site and our services.
To send important updates about our programs, policies, closures, events, or changes to this Privacy Policy.
To protect the security and integrity of our facilities, systems, and users.
To comply with applicable laws, regulations, and legal processes.
Legal Bases and Children’s Privacy Because we serve young children, we treat parent and child information with particular care. We intend the Site to be used by adults (parents and guardians), not children. If we become aware that we have unintentionally collected personal information directly from a child under 13 online without parental consent where required by law, we will take reasonable steps to delete that information consistent with applicable children’s privacy regulations (such as COPPA in the United States). Parents or legal guardians may contact us using the information below to review, update, or request deletion of personal information related to their child, subject to our legal recordkeeping obligations.
How We Share Information We may share information in the following limited circumstances:
Service providers: With trusted third-party vendors that assist us with operations such as website hosting, email communication, or payment processing, who are bound to protect the information and use it only as instructed by us.
Regulatory and licensing authorities: With Texas regulatory agencies and licensing bodies as required to maintain our childcare license and comply with inspections or investigations.
Legal requirements: When necessary to comply with laws, regulations, court orders, or governmental requests, or to protect our rights, safety, and property, or that of our staff, children, and families.
Business transfers: In the event of a merger, sale, or other transfer of some or all of our assets, where permitted by law and subject to confidentiality obligations.
We do not sell children’s personal information. We do not share personal information with third parties for their own direct marketing.
Cookies and Online Tracking The Site may use cookies or similar technologies to:
Understand how visitors use the Site.
Improve the performance and content of the Site.
Enhance user experience.
You may be able to adjust your browser settings to refuse cookies or to alert you when cookies are being set. However, some parts of the Site may not function properly if cookies are disabled.
Data Security We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security. Parents should use caution when sending sensitive information over email or online forms and may choose to provide certain information in person or by phone.
Data Retention We retain personal information for as long as necessary to:
Provide childcare services and maintain active enrollment records.
Fulfill the purposes described in this Privacy Policy.
Comply with applicable legal, regulatory, and recordkeeping requirements for childcare centers in Texas.
When information is no longer needed for these purposes, we will securely delete or de-identify it where feasible and required by law.
Your Privacy Rights Depending on applicable law, Texas residents may have certain rights regarding their personal information, such as the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain information, subject to legal and regulatory obligations.
Opt out of certain uses of personal information that go beyond providing childcare and related services.
To exercise these rights, please contact us using the information below. We may need to verify your identity and relationship to the child before responding to your request.
Third-Party Links The Site may contain links to third-party websites or services (for example, map or review sites). We do not control and are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the Site after any changes are posted indicates your acceptance of the revised policy.
Contact Us If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at: 1st Step University Child Care 1402 Stonehollow Dr Kingwood, TX 77339 Phone: (346) 574-3026
You may also contact us through the contact or tour request form available on the Site.
